Thank you for visiting the toracy.com website. You may access or use this website or related services in accordance with the following Terms of Service and any other terms mentioned on this website. By using the services, such as ordering merchandise on this site, you agree to all terms of service. This Agreement does not recognize any relationship (partnership, cooperation, employment or otherwise) with you. This agreement does not entitle you to be a representative. We reserve the right to make changes to this website, related policies and agreements, privacy statement and these Terms of Service at any time. You should regularly browse this website to review the above-mentioned policies and agreements, privacy statements, and updates or changes to these terms of service.

intellectual property

All of its software and content (which is defined as, or includes, any text, audio or music, videos, images, photographs and pictures) are intellectual property works and are protected by intellectual property rights, copyright laws and the provisions of international conventions. This website is for personal and non-commercial use only. Use of the Content for any non-personal and/or non-commercial use is only permitted with the express authorization of and/or its third-party licensors. No content of this website may be published, reproduced, sold or licensed without prior consent or authorization. Any unauthorized action may result in civil consequences or criminal penalties.

reserves the right to withdraw or modify any service without notice. We are not responsible if this website is unavailable at any time or for any period for any reason.

product description

Every effort will be made to ensure that the content and product descriptions on this website are accurate and complete. However, we do not warrant that the content and product descriptions are accurate, complete, current and error-free. If you feel that the product offered is not as described, please refer to our Return and Refund Procedure.

price

Prices indicated on this website are in New Taiwan Dollars. Unless there is a manifest error, acceptance of your order constitutes your agreement to pay the price displayed on this website. We endeavour to ensure that all prices displayed on this website are accurate, but cannot guarantee that all prices are correct and reserve the right to correct any errors. If we find an error in the price of any product you have ordered, we will notify you as soon as possible, at which point you will have the option to reconfirm or cancel the order. If we are unable to contact you, we will treat the order as if it were cancelled.

accept order

When you enter your personal information, payment information and submit your order, we will send you an email to confirm receipt of the order. This email only confirms receipt of the order and does not constitute acceptance of the order. When we send you an email confirming that the item has been shipped, it means that your order has been accepted and your contract with you has been completed. Only the items listed in the confirmation email sent when the item is shipped are included in the contract.

reserves the right not to accept orders for any reason at its sole discretion. Reasons include but are not limited to one of the following:

a) The item you ordered was out of stock, or was withdrawn because it did not meet our quality standards or because one or all of the items ordered were subject to delivery restrictions.

b) We found the price or product description to be wrong

c) We were unable to obtain payment authorization

d) You are not eligible to purchase as set out in the Terms of Service

If there are any issues with your order, our customer service team will contact you as soon as possible.

Delivery and Pickup

When you place an order on the site, you will be prompted with an expected delivery time. The team will try to complete the delivery within the estimated time, but there is no guarantee that the goods will be delivered to you within the estimated time.

Insure each order in transit until the item is delivered or picked up. When picking up the item, you will need to sign the Item Pickup Confirmation. After signing, you begin to take responsibility for the merchandise. If the person who picks up the goods is not the original purchaser, or the delivery is a gift, it means that you accept the signature of the above-mentioned person as proof of delivery and that your order has been completed, and you accept the transfer of relevant responsibilities. reserves the right to update the delivery policy at its sole discretion without prior notice.

return the goods

Wanting to provide you with the best online shopping experience, we have a free, no-question return policy. If for any reason you are not 100% satisfied with the item, you can return the item for a full refund.

a) Customers can return the item within 7 days after ordering.

b) Returned items must be in their original condition: i.e. unworn/used, in undamaged original branded boxes and bags, with all price tags intact.

If you wish to return an item, please complete the return form you received at delivery and return the item with the original packaging to our address. If you do not keep the purchase form, please call our customer service team and we will email you a replacement.

Please note that there are no refundable shipping charges for returns.

your rights

These Terms of Service are not intended to affect your rights under the laws of Taiwan.

responsibility

The views expressed to any media by designers, companies or third parties and their affiliates whose products are sold on this website are purely their personal opinions. is not responsible for any such views and such views do not necessarily reflect the views of the Company.

There is no warranty that the use of this website and services will be error-free, nor that this website or the servers that support this website are free of viruses or other harmful components. We recommend that all users of this website ensure that they have the latest software, including antivirus software, installed.

Certain things may occur outside our reasonable supervision, such as severe weather. In such cases, every effort will be made to maintain the service, but no liability will be accepted for any failure to meet these Terms of Service.